At Williams Taxis & Tours, we’re always looking for ways to make your travel experience smoother, easier, and stress-free. Whether you’re getting a taxi to the airport, booking a guided tour, or heading out on an adventure across St Helena, there’s one key piece of information we always need—your exact location.

That’s where What3Words comes in! If you’ve ever had trouble explaining where you are, struggled to describe your pick-up point, or had difficulty finding a specific destination, then this innovative tool is a game-changer.

In this post, we’ll explain what What3Words is, how it works, and most importantly, how it benefits you as a Williams Taxis & Tours customer.

What is What3Words?

What3Words is a simple but powerful location system that has divided the entire world into a grid of 3m x 3m squares, assigning each square a unique three-word address. This means that no matter where you are—on a street corner, in a car park, at a remote hiking trail, or even in the middle of a field—you can always share your precise location using just three words.

For example, instead of saying, “I’m near the market, kind of opposite the bank, by a blue building,” you can simply say, “My What3Words location is apple.orange.table.”

Our drivers can enter those three words into the What3Words app or GPS system and find you instantly. No confusion, no delays, and no stress.

How Does What3Words Work?

Download the App – The What3Words app is free to download on iOS and Android.
Find Your Location – Open the app, and it will show your exact position with a unique three-word combination.
Share Your Three Words – Simply tell us the three words, and we’ll know exactly where to find you.
We Pick You Up! – Our driver will navigate directly to your location with pinpoint accuracy.

It’s that easy!

Why is What3Words Useful for Williams Taxis & Tours Customers?

Now that you know what What3Words is and how it works, let’s dive into the benefits for you as a customer when using our taxi and tour services on St Helena.

1. Accurate Pick-Up Locations

Ever tried explaining a pick-up point but struggled to describe exactly where you are? Maybe you’re near a landmark, but you’re not sure which side. Maybe your GPS location isn’t quite right, or the street name is unfamiliar.

With What3Words, all of this hassle disappears. By sending us your three-word location, we’ll know exactly where you are without any confusion, saving time and making the pick-up process much more efficient.

2. Perfect for Remote or Rural Locations

St Helena is full of beautiful, remote locations, from Napoleon’s Tomb to Sandy Bay Ridges and the Heart-Shaped Waterfall. These places don’t always have exact street addresses, and sometimes they can be tricky to describe over the phone.

With What3Words, you can give us a precise location no matter where you are—whether it's the entrance to a hiking trail, a quiet picnic spot, or even a rural home. This is particularly helpful for our walking tours and geocaching adventures, where locations can be off the beaten path.

3. No More Address Mistakes

Traditional addresses can sometimes be misleading or duplicated. Ever been to a place with a similar name in a different area? Or struggled with auto-corrected location names that aren’t quite right?

With What3Words, this problem is eliminated because every 3m x 3m space is unique. No two places in the world will have the same three-word address, so there’s no chance of confusion.

4. Easier for Tourists and Visitors

If you’re visiting St Helena for the first time, you might not know all the street names or landmarks. Trying to describe where you are can be difficult, especially if English isn’t your first language.

With What3Words, you don’t need to worry about pronunciation, spelling, or local knowledge—just open the app, find your location, and send us the three words. Simple and stress-free!

5. Faster Emergency Assistance

While we hope you never need it, What3Words is also useful in emergencies. If you’re stuck in a remote area with no clear address, you can quickly share your three-word location with emergency services or roadside assistance to get help fast. This can be especially useful for hikers, bikers, or off-road explorers.

6. Convenient for Multiple Pick-Ups & Drop-Offs

If you’re traveling in a group and need to coordinate pick-ups at different locations, What3Words makes it much easier. Instead of struggling with descriptions like “Pick me up outside the white building near the café,” you can just send your three words, and we’ll be there.

The same applies to drop-offs—if your hotel, Airbnb, or meeting point has a tricky entrance, just use What3Words for precision.

How to Use What3Words When Booking with Williams Taxis & Tours

Booking a Taxi:

Open the What3Words app and find your location.
Share your three-word address when booking your taxi.
Our driver will navigate directly to your spot, saving time and hassle.

Booking a Tour:

If you’re staying somewhere with no clear address (such as a guesthouse or remote Airbnb), use What3Words to share your exact location for pick-up.
During tours, if you want to meet at a specific entrance or scenic spot, simply provide the three-word address.

If You’re Stranded or Need Help:

If you ever get lost, stuck, or need help finding transport, What3Words allows you to send an exact location so we can come straight to you.

Get Started with What3Words Today!

Using What3Words with Williams Taxis & Tours means no more confusion, no more wrong locations, and no more stressful pick-ups. It’s a simple tool that makes your journeys on St Helena smoother, faster, and more precise.

📲 Download the What3Words app today (it’s free!) and next time you book a taxi or tour, give it a try!

Have any questions? Need help using What3Words? Get in touch with us—we’re happy to guide you through it!

Watch this short video to learn more about what3words: https://bit.ly/2zOA46a

How What3Words Makes Booking Your Williams Taxis Pick-Up Easier Than Ever